Academic

Using GPT for Marketing Research

About this presentation

This paper explores the uses and benefits of LLMs for researchers and practitioners who aim to understand consumer preferences. We show that GPT-3.5, a widely used LLM, responds to sets of survey questions in ways that are consistent with economic theory and well-documented patterns of consumer behavior, including downward-sloping demand curves and state dependence. We also show that estimates of willingness-to-pay for products and features generated by GPT-3.5 are of realistic magnitudes.

Ayelet Israeli
Harvard
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