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Blending Historical MaxDiff Claim Studies and Using AI to Predict Claim Success

May 7, 2025
11:00 am
Conference

Procter & Gamble (P&G) conducted 73 studies in oral health care, producing 1,554 unique claims. To compare these claims, a Sparse MaxDiff study was designed, using a subset of claims to create a database. AI models were then trained to predict claim success, with the most successful model using OpenAI embeddings and a neural network. The study demonstrated AI’s potential for predicting claim outcomes but highlighted the need for a robust claims database for accurate predictions.

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