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MaxDiff in a Parallel Universe: Can Structured Measurement Survive the Channel Shift?

May 6, 2027
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2:30 pm

AI-moderated interviewing is bringing qualitative depth to quantitative scale, but can MaxDiff travel with it? This study first tests standard MaxDiff across Web, text chat, WhatsApp, phone, real-time voice and video. A second experiment then asks a broader design question: what kind of MaxDiff works best in each AI-moderated environment? By varying task structure and respondent load, we explore how much MaxDiff each mode can support before measurement quality begins to suffer.

Saurabh Aggarwal
Knowledge Excel
Tarun Khanna
Knowledge Excel
Rashmi Sharma
Knowledge Excel
May 5–7, 2027 · Washington, DC

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