Research only creates value if people can understand, remember, and use it. Using segmentation as a controlled test case, we’ll compare traditional profiles with newer activation approaches-including chatbots, video montages, and interactive avatars-on comprehension, application, engagement, confidence, and one-week retention. We’ll also test whether more lifelike or interactive formats encourage unsupported assumptions. The findings will show which approaches genuinely improve activation, which work best for different goals, and which may simply make research more engaging.
